We’ve made returns and exchanges easier than ever! Just click HERE: https://onegoldenthread.com/a/service/Returns? to get started.
Please note: Some items and orders are not eligible for return or exchange. This includes:
– Orders with a discount of 20% or more
– Orders beyond the 30-day exchange window or 15-day return-for-refund window
– Final sale items such as headwear, underwear, face wraps, and botanical items.
Jul 9, 2025