We’re so sorry to hear your item isn’t holding up — that’s not the craftsmanship we aim to put out into the world. While we do not offer repair services, we’re happy to make it right.
- We accept returns for defective items within 30 days of delivery.
- We’ll gladly provide a replacement item once the defective product is returned.
- Return shipping is covered for domestic orders.
- Items received beyond the 30-day window are not eligible for replacement.
To start the process, please provide your order number and a photo of the defect using the chat bubble below and a member of our Customer Bliss team will get back to you with next steps.
Aug 6, 2025